Refund policy

RETURN

Returns will be handled on case to case basis. No returns will be accepted after 3 days. 

Product must be returned to us within 3 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

REFUND 

Once the Product is received to the company successfully, Smartgen India will initiate the refund to your source account or chosen method of refund within 45 working days. 

CANCELLATION POLICY

Please note an order can only be canceled within 24 hours of placing the order. You are required to send us an email regarding the cancellation with your order details. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products within 3 days.

CONTACT US:

Smartgen India Pvt. Ltd. 

A-18

Ram Puri Near Surya nagar

Ghaziabad UP: 201011

9212757575

sales@smartgenindia.com

 

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